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Luggage Delivery Service to Hotels “Hakodate Hands-Free Travel”

*This service has been suspended

There are convenient services that can deliver your luggage to your hotel straight from the airport. You can check your luggage and go out for sightseeing right away. On the way home, you can have your luggage delivered from your hotel to an airport, enabling you to go sightseeing without the weight of luggage until your departure time.

Serviced area

Accommodations in the direction of Mt. Hakodate from Hakodate Airport


per piece of luggage 800 yen - (tax included)

From Hakodate Airport to Hotels

Service Desk

1st Floor Arrival Lobby of Hakodate Airport building “Hands-Free Travel Desk (Capella)”

  • ● Luggage Accepted between 8 AM and 12 PM -> Delivered at 4 PM to hotels
  • ● Luggage Accepted between 12 PM and 2:30 PM -> Delivered at 5 PM to hotels

Hands-Free Travel (Capella) 0138-36-7888

From Hotels to Hakodate Airport

Service Desk

Front Desk at your hotel

  • ● Luggage Accepted before 9 AM -> Can be picked up after 12 PM at the airport

Hands-Free Travel (Capella) 0138-36-7888

You can store your luggage at places you visit in “Coin Lockers”

Some of public transportations and sightseeing facilities provide “Coin Lockers” where you can put your luggage in and lock up. Insert the specified amount of coins and the box will be locked. Please check the operational hours before use.

JR Hakodate Station 2F JR函館駅 2階

Address 12-13, Wakamatsucho, Hakodate
Hours 6:00am – 10:00pm

Hakodate Airport Domestic Terminal 1F/2F 函館空港 国内線ターミナル1階/2階

Address 511, Takamatsucho, Hakodate
Hours 7:00am – 8:00pm
Links Website

Kanemori Red Brick Warehouse Hakodate History plaza 金森赤レンガ倉庫 函館ヒストリープラザ

Address 14-12, Suehirocho, Hakodate
Hours 9:30am – 9:30pm
Phone 0138-27-5530
Links Website

Kanemori Red Brick Warehouse Kanemori Youbutsukan 金森赤レンガ倉庫 金森洋物館

Address 14-12, Suehirocho, Hakodate
Hours 9:30am – 7:00pm
Phone 0138-27-5530
Links Website

Mt. Hakodate Ropeway Base Station 函館山ロープウェイ 山麓駅

Address 19-7, Motomachi, Hakodate
Hours 10:00am – 10:00pm( 4/25-10/15 )
10:00am – 9:00pm( 10/16-4/24 )
Phone 0138-23-3105
Links Website

Goryokaku Tower 1F Entrance Hall 五稜郭タワー 1階エントランスホール

Address 43-9, Goryokakucho, Hakodate
Hours 8:00am – 7:00pm( 4/21-10/20 )
9:00am – 6:00pm( 10/21-4/20 )
Phone 0138-51-4785
Links Website

Morning Market Donburi Yokocho Market 函館朝市 どんぶり横丁市場

Address 9-15, Wakamatsucho, Hakodate
Hours 4:00am – 10:00pm
Phone 0138-22-6034
Links Website

Hakodate Community Design Center 函館市地域交流まちづくりセンター

Address 4-19, Suehirocho, Hakodate
Hours 9:00am – 9:00pm
Phone 0138-22-9700
Links Website

Tsugaru Kaikyo Ferry Hakodate Ferry Terminal 1F 津軽海峡フェリー 函館フェリーターミナル1階

Address 3-19-2, Minatocho, Hakodate
Hours open for 24 hours
Phone 0138-43-4545
Links Website

To call from abroad to Hakodate

  1. Dial the international dialing access code and Japan’s country code (81). See Here
  2. Drop the first 0 and dial everything else. For example, to call the Japanese number 0138-00-0000 from the US, dial 011-81-138-00-0000.