Keyword Search


Dial 110 for police

robbery, accident, conflict, etc.

Phone 110

Dial 119

ambulance, rescue, or fire

This is a service whereby three parties can do simultaneous interpretation through an interpreter when dialing 119.

Phone 119
How the Translation Service Works A telephone dispatcher who receives the 119 call (or an EMT or a firefighter at the spot),
the person making the emergency call,
and an interpreter at the multi-language call center,
all three talk over the telephone at the same time so that they can have a more accurate grasp of the event.
Available Languages Available 24 hours, 365days (Five languages) : English; Chinese; Korean; Portuguese; Spanish

Available from 9:00 a.m. to 17:00 p.m. on weekdays (Seven languages) : Tagalog; Hindi; Nepalese; Russian; Indonesian; Vietnamese; Thai
Link Introduction of multi-language translation service in dialing 119

Hakodate Night Emergency Center (Medical Care)

Clinic that provides temporary treatment for urgent illnesses and injuries.

Open 7:30pm to 0:00am 365 days a year
Address 23-1 Goryokaku, Hakodate (Hakodate Public Health Center 2F)
Phone 0138-30-1199

Hokkaido emergency medical and wide-area disaster information system

Information In the event of sudden illness or unexpected injury, you can search for information on this site about hospitals and clinics by choosing the relevant language. Included in this site is information about the hospital's speciality (branch of medicine) and geographical area.
Link Hokkaido emergency medical and wide area disaster information system

Help Desk (for injury and illness)

Dispatch an interpreter to a hospital or hotel (pay service)

Available Language : English, Chinese, Taiwanese, Thai, Korean, Russian, French, Tagalog, Burmese

Open 24 hours, 365 days
Phone 090-2694-7985
Fee 6,000 yen for the first hour, then 3,000 yen each subsequent hour (transport pay service separately)

Hakodate City Disaster Prevention Twitter

This is Official Twitter account of Hakodate City. In the event of a disaster, emergency information will be transmitted. Also, during normal times, event information such as disaster drills and various information related to disaster preparedness will be transmitted.

Link 函館市防災ツイッター

Support to foreign tourists at the time of disaster

Introducing useful websites, apps, and brochures in the event of a disaster.

Link Support to foreign tourists at the time of disaster

Hakodate Chuo Police Station

to acclaim and report lost items, a robbery, accident, conflict, etc.

Address 15-5 Goryokaku-cho, Hakodate
Phone 0138-54-0110

Hakodate Nishi Police Station

to acclaim and report lost items, a robbery, accident, conflict, etc.

Address 11-27 Kaigan-cho, Hakodate
Phone 0138-42-0110

Japan Automobile Federation (JAF) Roadside service

Vehicle breakdown or trouble

Address 589-21 Nishikikyo-cho, Hakodate
Phone 0570-00-8139 or #8139 (Speed dial)

City of Hakodate Tourist Information Center

Providing tourist information on Hakodate

Please note that this service may not be available in the case of a disaster.

Phone 0138-23-5440
Available Languages English
Hour 9:00 - 19:00
Holidays December 31 - January 1

To call from abroad to Hakodate

  1. Dial the international dialing access code and Japan’s country code (81). See Here
  2. Drop the first 0 and dial everything else. For example, to call the Japanese number 0138-00-0000 from the US, dial 011-81-138-00-0000.