Emergency
Dial 110 for police
robbery, accident, conflict, etc.
- Phone
- 110
Dial 119
ambulance, rescue, or fire
This is a service whereby three parties can do simultaneous interpretation through an interpreter when dialing 119.
- Phone
- 119
- How the Translation Service Works
-
A telephone dispatcher who receives the 119 call (or an EMT or a firefighter at the spot),
the person making the emergency call,
and an interpreter at the multi-language call center,
all three talk over the telephone at the same time so that they can have a more accurate grasp of the event.
- Available Languages
-
Available 24 hours, 365days (Five languages) : English; Chinese; Korean; Portuguese; Spanish
Available from 9:00 a.m. to 17:00 p.m. on weekdays (Seven languages) : Tagalog; Hindi; Nepalese; Russian; Indonesian; Vietnamese; Thai
- Link
Hakodate Night Emergency Center (Medical Care)
- Open
- 7:30pm to 0:30am 365 days a year
- Address
- 23-1 Goryokaku, Hakodate (Hakodate Public Health Center 2F)
- Phone
- 0138-30-1199
Hokkaido emergency medical and wide area disaster information system
- Information
- In the event of sudden illness or unexpected injury, you can search for information on this site about hospitals and clinics by choosing the relevant language, speciality(branch of medicine) and geographical area.
- Available Languages
- Available in Japanese and English only
- Link
-
Hokkaido emergency medical and wide area disaster information system
*Please click on “Foreign Resident’s Guide” to search in English.
Help Desk (for injury and illness)
Dispatch an interpreter to a hospital or hotel (pay service)
Available Language : English, Chinese, Taiwanese, Thai, Korean, Russian, French, Tagalog, Burmese
- Open
- 24 hours, 365 days
- Phone
- 090-2694-7985
- Fee
- 6,000 yen for the first hour, then 3,000 yen each subsequent hour (transport pay service separately)
- Link
PDFHakodate City Disaster Prevention Twitter
This is Official Twitter account of Hakodate City. In the event of a disaster, emergency information will be transmitted. Also, during normal times, event information such as disaster drills and various information related to disaster preparedness will be transmitted.
- Link
Support to foreign tourists at the time of disaster
Introducing useful websites, apps, and brochures in the event of a disaster.
- Link
Hakodate Chuo Police Station
to acclaim and report lost items, a robbery, accident, conflict, etc.
- Address
- 15-5 Goryokaku-cho, Hakodate
- Phone
- 0138-54-0110
Hakodate Nishi Police Station
to acclaim and report lost items, a robbery, accident, conflict, etc.
- Address
- 11-27 Kaigan-cho, Hakodate
- Phone
- 0138-42-0110
Japan Automobile Federation (JAF) Roadside service
- Address
- 589-21 Nishikikyo-cho, Hakodate
- Phone
- 0570-00-8139 (or #8139 for abbreviated dialing)
City of Hakodate Tourist Information Center
Providing tourist information on Hakodate
Please note that this service may not be available in the case of a disaster.
- Phone
- 0138-23-5440
- Available Languages
- English
- Hour
- 9:00 - 19:00
- Holidays
- December 31 - January 1
- Links
To call from abroad to Hakodate
- 1. Dial the international dialing access code and Japan's country code (81). See here
- 2. Drop the first 0 and dial everything else. For example, to call the Japanese number 0138-00-0000 from the US, dial 011-81-138-00-0000.
- Useful Information
